More details Please contact Mrs.Lacey
Phone:+8615013120615

Q1. Can I place a sample order?
A: Yes, we welcome sample order to test and check quality. Mixed samples are also acceptable. Please contact our sales for more details.Q2. What about the lead time?
A: A sample order requires 2-7days; mass production time 10-25 days, depending on the order quantity & styles.

Q3. Do you have any MOQ for custom order?
A: Yes, we do have a MOQ for custom designs. It depends on the specific designs. So please contact us for more details.

Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, Fedex, EMS, UPS or TNT. It usually takes 5-8 days to arrive.

Q5. How is an order processed?
A: 1. Please give your requirements.
2. We quote according to your requirements or our suggestions.
3. We provide a proforma invoice with your agreement
4. we proceed your order or pre-production sample after your payment

Q6. Is it OK to print my logo on the product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

Q7. Do I need to leave my telephone number for the shipments?
A: Yes, you need leave your number on the shipping address so that it will be easier for the courier to contact you when package arrived. The shipping company may call you if they cannot find your address.

Q8.Is your product handmade?
A: We offer handmade or machined styles. It depend on the styles.

Q9. What is your payment methods?
A: T/T(include alibaba trade assurance), Paypal, Western Union, MoneyGram.

Q10: How to deal with the faulty?
A: Firstly, our products are made with strict quality control to ensure that each piece you receive is good piece.
Secondly, for any defective product, we will offer you credit, replacement or refund.

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