Q:Canyou support to design the tablet pc/laptop outlook?
A:Yes,we can custom ID and MD design with your reference/using scenario description.

Q:Do you support the product software(SW)development?
A:Normally we do system and driver level development,Application-level development will be done by Client or 3rd party.

Q:Which OS can you support development?
A:We can support tablet pc OS based on Android OS,Windows OS.

Q:Can you provide prototype samples?
A:Yes,in principle we can provide prototype samples before bulk order.For this we will need detailed requirements and we will then
be able to back to you with the best proposed solution asap.

Q:What’s the normal ODM product development time?
A:Normally,it take 3-5 months,but it depending on the complexity of the project.Pls contact us and provide detailed requirements
and we will propose the best solution to you asap.

Q:Can we sign MNDA?
A:Yes,we can sign MNDA.

Q:How to deal with the intellectual property?
A:It’s joint development between clients and NST company.The ownership of the intellectual property depends on the agreement
between clients and NST company.

Q:What about the lead time of sample time and mass production?
A:Usually,our lead time is 2 days for sample order,3-7days for bulk order depends on your order
quantity.

Q:How does your company do regarding quality control?
A:We have strict QC team to test the goods one by one to make sure in good condition before shipment.

Q:How will you deliver my goods to me?
A:We always ship sample order and MOQ order by Express (Door To Door),such as DHL,UPS,
FedEx,Aramex,TNT…to enable our customers to get their goods rapidly.We ship mass order byAir,Sea,Express,depends on your choice.

Q:What’s your after-sales service for tablet PCs?
A:Normally,we provide 12 months warranty as standard.