1. Can I have a sample before mass production?
Yes, we will prepare samples for you to inspect. Once all details are confirmed, we will proceed with mass production.
2.Do you have overseas warehouses in the European Union and the United States?
Currently, we have the USA warehouse and UK warehouse, and we will set more in the future.
3. Do you provide OEM or ODM services?
Yes, we accept OEM and ODM orders according to customer requirements, with a minimum order quantity. Customization is acceptable,such as motor power, battery capacity, frame color, logo, stickers, packaging, etc.
4. What is the payment deadline?
For sample orders, 100% advance payment is required. For large production orders, we accept T/T, L/C, trade guarantee payment,and require a down payment.
5. What is your delivery time?
The production and delivery time for sample orders is within 7 working days. A large number of production orders will require40-45 days of production, and transportation time depends on sea freight.
6.What certificates do you have?
The product has passed CE&FCC&RoHs&UL&UN38.3&MSDS certification, strictly following the quality standards of the European Unionand the United States.
7.How does your factory conduct quality control?
We strictly follow the quality standards of ISO 9001:2015, and from R&D to QC, we care about every detail from beginning to end.
8.Why should customers choose us as their business partner?
With 10 years+ of experience in manufacturing electric bicycles and electric scooters, a mutual benefit intention, and long-term partnerships, we will make every effort to meet the needs of our customers.